Refund policy

30 days — and you never ship anything back.

If your order arrives damaged, faulty, or not what you ordered, or you are simply not happy with it, contact us within 30 days of delivery and we will refund you in full. You keep the item. There is nothing to package up, no return label to print, and no return shipping for you to pay.

How to get a refund. Contact us with your order number and one line on what went wrong. If the item arrived damaged or faulty, attach a photo or a short video — it takes a minute, and it is how we catch a bad batch before it reaches anyone else. We reply within one business day.

Refund timing. Once we approve your request we refund your original payment method within 7 business days. Your bank may take a few days more to show it.

Wrong or missing item. Same thing — contact us and we will refund or resend, your choice.

Cancelling before dispatch. Contact us before your order ships and we will cancel it for a full refund.

Fair use. This is a genuine no-hassle refund policy, not a way to collect free product. We may decline repeat requests from the same customer or address.