Shipping policy

Where we ship. We ship to all 50 US states. We do not ship outside the United States — not to Canada, the UK or the EU. An international order cannot be fulfilled, so the checkout will not accept one.

Where it ships from. Orders ship from our fulfillment partner's warehouse in the United States. Your order does not come from overseas.

Processing time. Orders are packed and dispatched within 1–3 business days. Orders placed on weekends or US public holidays are processed the next business day.

Delivery time. Once shipped, delivery takes 3–8 business days. Total time from order to doorstep is 5–11 business days.

Busy season. Between 28 September 2026 and 17 January 2027 carriers run at peak volume. In that period, allow 7–11 business days from order to doorstep.

Shipping cost. Free on every order. No minimum, no surprise at checkout.

Tracking. You will get a tracking number by email as soon as your order ships. If you have not received tracking within 3 business days of ordering, contact us and we will chase it.

If we cannot ship on time. If we cannot ship your order within the time above, we will email you with a new shipping date and the option to cancel for a full refund. If we cannot give you a firm date, you can cancel at any time before it ships. You never have to chase us for this — we will contact you first.

Lost or undelivered parcels. If tracking shows delivered and you do not have it, tell us within 14 days and we will investigate with the carrier and either replace or refund.

Questions: contact us — we reply within one business day.